In today’s
ever changing atmosphere many organizations are faced with the challenge of
large and co-located work environments. Personnel
are based in one state or region yet in charge of people in many other states
or even in different countries. Due to
this there is the need for much more digital communications. Telephone, and video conferencing is used on
an almost daily basis. This has caused a
vast change in the way a leader communicates with personnel they are in charge
of. With this new change the authors of
this paper were looking into whether or not leaders who must use these methods
can convey transformational or charismatic leadership traits via these
communication methods. To establish his
new idea the authors hypothesized that leaders who faced the challenge of
remote leadership could convey charisma and transformational leadership without
the face to face contact that most other research and studies have shown is
required. The authors set out to test
and see is leaders who communicated remotely with the personnel they lead could
be considered charismatic or transformational and that even though they may be
thousands of miles away the followers would still follow as they would a leader
who was in the same place and had face to face communication with daily. To conduct this research the authors used a
vignette approach of 175 students. During
this they asked questions about either laissez-faire, management by exception,
contingent reward or transformational leadership approaches which were
communicated through electronic mail (e-mail).
The authors also used a group problem solving task with 105
undergraduate students. This test consisted of the groups reading either an
intellectually stimulating or charismatic message via e-mail. The goal of this was to see if the groups
could determine the differences in the messages. After the
first study was accomplished the results showed positive evidence that
personnel could differentiate between the different styles of leadership tested
based on e-mail communications only. The
results also showed that e-mails which contained transformational leadership
messages had a greater association with interpersonal justice and satisfaction
as opposed to messages based on a more laissez-faire style leadership. So for an initial study into this area of
leadership and remote located leaders there are some positive and promising
results. As for the second study the
results were not as promising. This study
was more about charisma and mode of receiving the message. The results did not support an effect of
charismatic leadership message for individual motivations. The authors concluded that more research
would be needed to determine if the results were based on their questions or
the way the message was composed. They
determined that more research and study would be needed to positively say that
charisma could be transmitted through electronic means. There were some positive things which came
from the second study however. The authors
concluded that it is possible to manipulate separate components of
transformational leadership. It helped
them realize that future studies can now focus on unique outcomes of idealized
influence, inspirational motivation, intellectual stimulation and
individualized considerations. As stated
in the beginning more and more personnel are faced with remote communication in
the workplace. I believe this research
while in its infancy is quite beneficial to the study of leadership for this
very reason. Everyone is looking for the
right balance of leadership and management traits. These aspects are extremely difficult to
balance and get right when you are located in the same area as the rest of your
employees. It is compounded even more
when faced with different operating locations.
There has not been much research in this area any study of how to be a
more effective and influential leader when dealing with this situation is
promising. There never has or never will
be a one size fits all style of leadership due to group dynamics and the
changing situations leaders face on a daily basis. Add to that being a leader who is dealing
with separation of the workforce and it is even more difficult. The fact that in this initial study some of
the results showed that leaders could have the same interactions with an
individual remotely as they do in face to face interactions is promising. The results showed that leader-follower
distance had a negative effect on performance as well as the perception they
have of the leader. This is very
positive research for those companies and organizations who operate in the
global market place.
Barling,
J., Comtois, J., Gatien, B., Kelley, E., and Kelloway, E. (2002). Remote
Transformational
Leadership. Leadership &
Organizational Development Journal. Received
from: https://erau.instructure.com/courses/35753/assignments/498486
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